Refund policy

We want you to love your purchase! That’s why we offer a 14-day easy exchange policy.

 Exchange Window

You have 14 days after receiving your item to request an exchange. Unfortunately, we do not offer refunds or returns only exchanges.

Eligibility for Exchange

To be eligible for an exchange, your item must be:

  • In the same condition you received it

  • Unworn or unused

  • With tags attached

  • In the original packaging

  • Accompanied by proof of purchase (receipt or order confirmation)

 How to Request an Exchange

To start an exchange, please contact us at:
moorishpk822@gmail.com

Once your exchange request is accepted, we’ll provide:

  • A return shipping address

  • Instructions for how to send your item back

All exchanges should be sent to:
Karachi, Sindh, Pakistan
(Full address will be provided upon approval of the exchange.)

Note: Items sent without prior approval will not be accepted.

 Exchange Only — No Refunds

We do not offer refunds or standard returns. If you'd like a different item, you may exchange your original item for another product or variant, based on availability.

Damaged or Incorrect Items

If your item arrives damaged, defective, or you received the wrong product, please contact us immediately. We’ll make it right by offering an exchange at no extra cost.

Non-Exchangeable Items

We cannot accept exchanges on the following:

  • Personalized or custom-made items

  • Sale items or gift cards

  • Items that have been used or worn

  • Items returned beyond the 14-day exchange window

For any questions, reach out to us at 📧 moorishpk822@gmail.com we’re happy to help!